SHIPPING RATES & TIME-FRAMES
IMPORTANT NOTICE: We will be remaining open 24 hours and 7 days a week during the lock down providing fresh roasted coffee Australia wide through our online services. All deliveries will be made via Australia Post or TNT.
Shipping rates calculated at checkout. Please note that milk based products are heavy and may incur a higher than usual shipping price depending on delivery location. These charges come directly from our delivery partner.
HANDLING
All orders placed before midday AEST will be dispatched from our warehouse the same business day in most cases. We are not responsible for lost or damaged parcels but will help resolve any issues related to your delivery. Delivery times are only approximate and may be delayed due to circumstances that are out of our control. Milk lab products due to their weight incurs higher shipping costs which are calculated at final checkout. We use the Australia Post Network for shipping and any issues with your shipment, please call Australia Post or email your inquiry to info@coffeehero.com.au
